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Frequently Asked Questions

Questions and Answers about Beauty Without Cruelty products


 

 

Hair, Skin, and Body Care



1. Which products are fragrance free?
Fragrance Free Hand & Body Lotion
Extra Rich Fragrance Free Hand & Body Lotion
Volume Plus Spray Gel
Natural Hold Hair Spray
Vitamin C SPF-12 Facial Moisturizer
Daily Facial Moisturizer SPF 15
Nourishing Eye Gel
Botanical Eye Make-up Remover
Creamy Eye & Facial Make-up Remover (formerly Creamy Eye Make-up Remover)

The entire BWC Colour Cosmetics line is fragrance free.

2. Which products are best for dry/mature skin?
Extra Gentle Facial Cleansing Milk
Balancing Facial Toner
Maximum Moisture Cream
Vitamin C Renewal Cream
Vitamin C Vitality Serum
Nourishing Eye Gel
Moisture Cream with 8% Alpha Hydroxy Complex
Vitamin C SPF-12 Facial Moisturizer
Hydrating Facial Mask
Creamy Eye & Facial Make-up Remover (formerly Creamy Eye Make-up Remover)

All BWC Lotions are compatible with dry/mature skin, especially the Extra Rich Fragrance Free and Vitamin C Hand & Body Lotions.


3. Which products are best for normal to oily skin?
Vitamin C Facial Cleanser
3% Alpha Hydroxy Facial Cleanser
Botanical Eye Make-up Remover
Balancing Facial Toner
Oil-Free Moisturizer
8% Alpha Hydroxy Renewal Lotion
Nourishing Eye Gel
Purifying Facial Mask

All of the Hand & Body Lotions are suitable for normal to oily skin.

4. Which products are best for normal to dry skin?
Extra Gentle Facial Cleansing Milk
Herbal Cream Facial Cleanser
Balancing Facial Toner
Maximum Moisture Cream
All Day / Daily Moisturizer
Vitamin C Renewal Cream
Vitamin C Vitality Serum
Nourishing Eye Gel
8% Alpha Hydroxy Renewal Lotion
Vitamin C SPF-12 Facial Moisturizer
Hydrating Facial Mask
Botanical Eye Make-up Remover
Creamy Eye & Facial Make-up Remover (formerly Creamy Eye Make-up Remover)

All of the Hand & Body Lotions are suitable for normal to dry skin.

5. What is the difference between the Vitamin C Renewal Cream and the Serum?
The important, main differences are that the serum has a 3% concentration of Vitamin C (The cream has 5%), and it contains borage oil, sodium hyaluronate (a super-moisturizer), and a different blend of essential oils.

6. Which hair care products are best for color treated hair?
Moisture Plus Shampoo
Moisture Plus Conditioner
Revitalize Leave-In Conditioner

7. Do both of the Make-up Removers take off waterproof mascara?
Yes. They both work best if you apply and let set for a few moments before you rinse off and follow with your usual facial cleanser.

8. What is the difference between the Botanical Eye Make-up Remover and the Creamy Eye & Facial Make-up Remover (formerly Creamy Eye Make-up Remover)?
The main difference is that make-up can be re-applied immediately after using the Botanical Eye Make-up Remover, whereas the Creamy Eye & Facial version is more of a moisturizer, and works to breakdown all types of facial make-up. Both are gentle and suitable for sensitive skin.

9. Are your skin and hair care products gluten free?
Most of the products do NOT contain wheat or gluten in them. Our suppliers follow FDA GMP clean up procedures to avoid cross-contamination.

Gluten-Free Products:


Herbal Cream Facial Cleanser
3% Alpha Hydroxy Facial Cleanser
Facial Cleansing Milk
Balancing Facial Toner
Oil Free Facial Moisturizer
Maximum Moisture Cream
Purifying Facial Mask
SPF 15 Daily Facial Lotion
8% Alpha Hydroxy Renewal Lotion
Botanical Eye Makeup Remover
Hydrating Mask
Daily Benefits Shampoo
Daily Benefits Conditioner
Moisture Plus Conditioner
Volume Plus Shampoo
Volume Plus Conditioner
Rosemary/Mint/Tea Tree Shampoo
Rosemary/Mint/Tea Tree Conditioner
Lavender Highland Shampoo
Lavender Highland Conditioner
Revitalizing Leave-In Conditioner
Volume Plus Spray Gel
Natural Hold Hair Spray
Wild Ylang Ylang Hand & Body Lotion
Fragrance Free Hand & Body Lotion
Extra Rich Fragrance Free Hand & Body Lotion
Sweet Lavender Hand & Body Lotion
Vitamin C Hand & Body Lotion
Vitamin C Facial Cleanser
Vitamin C/SPF 12 Facial Lotion
Vitamin C Renewal Cream
Vitamin C Vitality Serum
Nourishing Eye Gel

The Moisture Plus Shampoo and the All Day / Daily Moisturizer do contain wheat protein.

10. What is the pH of the BWC shampoos?
The shampoos are pH balanced between 4.5 to 5.0.

11. What is the pH of the BWC Conditioners?


The conditioners are pH balanced between 4.0 to 5.0.

12. How do I know when my product will expire?


There are two different types of lot numbers for BWC body care products. These are NOT the same for cosmetics (see cosmetics section below for information on expiration dates).

Example 1: 9D20


9 = Year D = Month (A-Jan, B-Feb, C-Mar, D-Apr, E-May, F-Jun, G-Jul, H-Aug, J-Sep, K-Oct, L-Nov, M-Dec) 20 = Batch Number

Using this method, we know that it was made in April, 2009. It will expire in April, 2012.

Example 2: 0089C


First digit is the year. Next three digits are the Julian day. The last character is a letter that represents which batch it was for that day (A is for the first product filled that day, B the second, and so on). The Julian date is the number for the day of the year up to 365. Can be found on most desk calendars.

Using this method, we know that it was made in March, 2010, and will expire in March 2013.

BWC products have a shelf life of three years. Your expiration date will be three years after the manufacturing date, as determined above.

13. Can BWC products be ordered in bulk?


As of 2/2012 we have not yet developed a program for distributing the product in bulk. It is currently being reviewed as an option.

14. Are the coupons available for BWC products?


At this time we do not have a coupon program.

15. What about concerns about Palm Oil and orangutan habitat destruction caused by deforestation in Indonesia?
BWC has long been concerned about this issue and for many years the small amount of palm oil used in our cosmetics has been sourced from a company which provides SUSTAINABLE palm oil and in fact, is one of the founding members, along with the WWF, of the Sustainable Palm Oil Roundtable, which addresses the issues of protecting the forest (and the orangutan population) through sustainable cultivation practices. You can find out more about this organization and their work to provide sustainable source palm oil at their website http://www.rspo.org/en/

Colour Cosmetics

1. Which products are fragrance free?
All of the BWC Colour Cosmetics are fragrance free.

2. Which make-up colors will look best on me?
The application of color cosmetics is an art, so there is room for creativity. However, in professional make-up theory, the color of the cosmetics should always be in the same color group as the natural tones of your skin, hair, and eyes.

First: Determine your skin tone. Look at the palms of your hands. Is your skin pink-ish (cool undertones) or peach-ish (warm)? If it is not obvious, compare your palms with other people. Another way to determine this is by deciding if you look best in a white shirt, or an off-white shirt. If you look best in true white, you are cool toned. If you look best in off-white, you are warm toned. If you look equally good in both colors, you are neutral. By this comparison, you will see which have warm tones and which have cool tones. If you are “warm,” choose your color cosmetics by determining whether the shade you are looking at appears to have “yellow” or “orange” undertones. If you are “cool,” choose your color cosmetics by determining whether the shade you are looking at appears to have “blue” or “purple” undertones. Neutrals (determined by neither yellow/orange nor blue/purple undertones) can be worn by both “warm” and “cool” groups.

Second: Determine your color intensity. This is based, primarily, on your hair and eye color. If you have dark eyes and dark hair, choose true colors that will not compete with, but enhance your natural coloring, such as bright coral (warm) or red (cool). If you have light hair and light eyes, choose pastels that will not overpower your natural coloring such as light peach (warm) or light pink (cool). Some colors can be worn by both true and pastel color groups.

3. Do both of the Make-up Removers take off waterproof mascara?
Yes. They both work the best if you apply and let set for a few moments before you rinse off and follow with your usual facial cleanser.

4. What is the difference between the Botanical Eye Make-up Remover and the Creamy Eye & Facial Make-up Remover (formerly Creamy Eye Make-up Remover)?
The main difference is that make-up can be re-applied immediately after using the Botanical Eye Make-up Remover, whereas the Creamy Eye & Facial version is more of a moisturizer, and works to breakdown all types of facial make-up. Both are gentle and suitable for sensitive skin.

5. How will I know when my cosmetics will expire?


Cosmetics do not expire until approximately two years after they have been opened. For hygienic purposes, things like mascara are generally recommended to be replaced after a few months of use.

6. Which of your cosmetics products are gluten-free?

New Line:


Paraben Free Full Volume Mascara - Black, Cocoa
Paraben Free Waterproof Mascara - Black, Cocoa
Paraben Free Ultimate Natural Mascara - Black, Walnut
Natural Eye Defining Pencil - Black, Soft Brown
Super Soft Kohl Pencil - Carbon Black, Charcoal Grey, Delft Blue, Cedar Green, Walnut
Attitude Nail Color - Candyfloss, Clear, Deepest Mulberry, Geranium, Gold, Heather Mist, Mermaid, Pink Crush, Praline, Raspberry, Reckless Ruby, Rich Plum, Rose Quartz, Summer Sky, Sweet Pea, Tangerine
Natural Infusion Lipstick - Azalea, Birch, Blueberry Coulis, Cappuccino, Cerise, Cherry Blossom, Copper, Coral, Day Lily, Deep Plum, Dusky Pink, Foxglove Fever, Gold, Paprika, Pink Crush, Pomegranate, Praline, Raspberry, Reckless Ruby, Rich Bronze, Ripe Cherry, Rosehip, Rosewood, Silver Rose, Sweet Apricot, Sweet Pea, Tansy Tease, Tea Rose, Warm Pecan, Wild Watermelon
Cream Concealer Pencils - Fair, Medium (both sizes)
Sensuous Loose Mineral Eyeshadow - Desire, Envy, Intrigue, Lust, Mystery, Obsession, Pride, Purity, Serenity, Vanity
Ultimate Natural Liquid Foundation - Beige, Fair, Light, Medium, Natural, Sheer
Soft Natural Lip Gloss - Apricot Shimmer, Coral Mist, Nude, Rosewood Rave, Watermelon, Wild Berry

Silver Line:


Tinted Moisturizer - Light, Medium
Pressed Powder - Fair, Medium, Light, Sheer, Warm
Loose Powder - Fair, Medium, Light
Blusher - Hot Chestnut, Tawny Whisper, Sungold, Rosetta, Cranberry
Moisturizing Lipstick - Butterscotch, Cappuccino, Caramel Cream, Coppernob, Mulberry, Perfect Plum, Rebel Rose, Soft Pink, Sweet Apricot, Tangerine, Terracotta
Lip Defining Pencil - Morello, Pinky Brown
Lip Gloss - Clear
High Gloss Nail Color - Birch, Candyfloss, Clear, Flame, Fuchsia, Pink Whisper, Praline, Raspberry
Waterproof Mascara - Black
Full Volume Mascara - Brown
Eyeshadow Duo - Aquamarine, Graphite, Lilac, Oakmoss, Tamarind

If your question has not been answered by any of the above, please contact us directly and we will be happy to help: info@beautywithoutcruelty.com