Frequently Asked Questions
Questions and Answers about Beauty Without Cruelty products
All of the Hand & Body Lotions are suitable for normal to dry skin.
The Moisture Plus Shampoo and the All Day / Daily Moisturizer do contain wheat protein.
11. What is the pH of the BWC Conditioners?
The conditioners are pH balanced between 4.0 to 5.0.
12. How do I know when my product will expire?
There are two different types of lot numbers for BWC body care products. These are NOT the same for cosmetics (see cosmetics section below for information on expiration dates).
Example 1: 9D20
9 = Year D = Month (A-Jan, B-Feb, C-Mar, D-Apr, E-May, F-Jun, G-Jul, H-Aug, J-Sep, K-Oct, L-Nov, M-Dec) 20 = Batch Number
Using this method, we know that it was made in April, 2009. It will expire in April, 2012.
Example 2: 0089C
First digit is the year. Next three digits are the Julian day. The last character is a letter that represents which batch it was for that day (A is for the first product filled that day, B the second, and so on). The Julian date is the number for the day of the year up to 365. Can be found on most desk calendars.
Using this method, we know that it was made in March, 2010, and will expire in March 2013.
BWC products have a shelf life of three years. Your expiration date will be three years after the manufacturing date, as determined above.
13. Can BWC products be ordered in bulk?
As of 2/2012 we have not yet developed a program for distributing the product in bulk. It is currently being reviewed as an option.
14. Are the coupons available for BWC products?
At this time we do not have a coupon program.
15. What about concerns about Palm Oil and orangutan habitat destruction caused by deforestation in Indonesia?
BWC has long been concerned about this issue and for many years the small amount of palm oil used in our cosmetics has been sourced from a company which provides SUSTAINABLE palm oil and in fact, is one of the founding members, along with the WWF, of the Sustainable Palm Oil Roundtable, which addresses the issues of protecting the forest (and the orangutan population) through sustainable cultivation practices. You can find out more about this organization and their work to provide sustainable source palm oil at their website http://www.rspo.org/en/
1. Which products are fragrance free?
All of the BWC Colour Cosmetics are fragrance free.
2. Which make-up colors will look best on me?
The application of color cosmetics is an art, so there is room for creativity. However, in professional make-up theory, the color of the cosmetics should always be in the same color group as the natural tones of your skin, hair, and eyes.
First: Determine your skin tone. Look at the palms of your hands. Is your skin pink-ish (cool undertones) or peach-ish (warm)? If it is not obvious, compare your palms with other people. Another way to determine this is by deciding if you look best in a white shirt, or an off-white shirt. If you look best in true white, you are cool toned. If you look best in off-white, you are warm toned. If you look equally good in both colors, you are neutral. By this comparison, you will see which have warm tones and which have cool tones. If you are â€œwarm,â€ choose your color cosmetics by determining whether the shade you are looking at appears to have â€œyellowâ€ or â€œorangeâ€ undertones. If you are â€œcool,â€ choose your color cosmetics by determining whether the shade you are looking at appears to have â€œblueâ€ or â€œpurpleâ€ undertones. Neutrals (determined by neither yellow/orange nor blue/purple undertones) can be worn by both â€œwarmâ€ and â€œcoolâ€ groups.
Second: Determine your color intensity. This is based, primarily, on your hair and eye color. If you have dark eyes and dark hair, choose true colors that will not compete with, but enhance your natural coloring, such as bright coral (warm) or red (cool). If you have light hair and light eyes, choose pastels that will not overpower your natural coloring such as light peach (warm) or light pink (cool). Some colors can be worn by both true and pastel color groups.
3. Do both of the Make-up Removers take off waterproof mascara?
Yes. They both work the best if you apply and let set for a few moments before you rinse off and follow with your usual facial cleanser.
4. What is the difference between the Botanical Eye Make-up Remover and the Creamy Eye & Facial Make-up Remover (formerly Creamy Eye Make-up Remover)?
The main difference is that make-up can be re-applied immediately after using the Botanical Eye Make-up Remover, whereas the Creamy Eye & Facial version is more of a moisturizer, and works to breakdown all types of facial make-up. Both are gentle and suitable for sensitive skin.
5. How will I know when my cosmetics will expire?
Cosmetics do not expire until approximately two years after they have been opened. For hygienic purposes, things like mascara are generally recommended to be replaced after a few months of use.
6. Which of your cosmetics products are gluten-free?
Paraben Free Full Volume Mascara - Black, Cocoa
Paraben Free Waterproof Mascara - Black, Cocoa
Paraben Free Ultimate Natural Mascara - Black, Walnut
Natural Eye Defining Pencil - Black, Soft Brown
Super Soft Kohl Pencil - Carbon Black, Charcoal Grey, Delft Blue, Cedar Green, Walnut
Attitude Nail Color - Candyfloss, Clear, Deepest Mulberry, Geranium, Gold, Heather Mist, Mermaid, Pink Crush, Praline, Raspberry, Reckless Ruby, Rich Plum, Rose Quartz, Summer Sky, Sweet Pea, Tangerine
Natural Infusion Lipstick - Azalea, Birch, Blueberry Coulis, Cappuccino, Cerise, Cherry Blossom, Copper, Coral, Day Lily, Deep Plum, Dusky Pink, Foxglove Fever, Gold, Paprika, Pink Crush, Pomegranate, Praline, Raspberry, Reckless Ruby, Rich Bronze, Ripe Cherry, Rosehip, Rosewood, Silver Rose, Sweet Apricot, Sweet Pea, Tansy Tease, Tea Rose, Warm Pecan, Wild Watermelon
Cream Concealer Pencils - Fair, Medium (both sizes)
Sensuous Loose Mineral Eyeshadow - Desire, Envy, Intrigue, Lust, Mystery, Obsession, Pride, Purity, Serenity, Vanity
Ultimate Natural Liquid Foundation - Beige, Fair, Light, Medium, Natural, Sheer
Soft Natural Lip Gloss - Apricot Shimmer, Coral Mist, Nude, Rosewood Rave, Watermelon, Wild Berry
Tinted Moisturizer - Light, Medium
Pressed Powder - Fair, Medium, Light, Sheer, Warm
Loose Powder - Fair, Medium, Light
Blusher - Hot Chestnut, Tawny Whisper, Sungold, Rosetta, Cranberry
Moisturizing Lipstick - Butterscotch, Cappuccino, Caramel Cream, Coppernob, Mulberry, Perfect Plum, Rebel Rose, Soft Pink, Sweet Apricot, Tangerine, Terracotta
Lip Defining Pencil - Morello, Pinky Brown
Lip Gloss - Clear
High Gloss Nail Color - Birch, Candyfloss, Clear, Flame, Fuchsia, Pink Whisper, Praline, Raspberry
Waterproof Mascara - Black
Full Volume Mascara - Brown
Eyeshadow Duo - Aquamarine, Graphite, Lilac, Oakmoss, Tamarind
If your question has not been answered by any of the above, please contact us directly and we will be happy to help: firstname.lastname@example.org